Privacy Policy

Effective Date: 21 Jan 2024


Welcome to Australian Property Group ("us", "we", or "our"). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data. By using our services and visiting our website, you consent to the practices described herein.

Information We Collect

We collect and store personal information to provide you with our services and enhance your experience. This includes:

Contact Information: Name, email address, phone number, address.

Financial Information: Income, credit history, loan preferences.

Usage Information: Website interactions, pages visited, IP address.

Communications: Correspondence, inquiries, and feedback.

How We Use Your Information

We use your personal data for various purposes, including:

Providing Services: Processing loan applications, offering financial advice, and fulfilling your requests.

Communication: Sending updates, information, and responding to your queries.

Customization: Tailoring our services to meet your needs and preferences.

Marketing: Informing you about our services, promotions, and offers.

Legal Compliance: Complying with legal obligations and regulations.

Sharing Your Information

We may share your information with:

Legal Authorities: If required by law or to protect our rights and interests.

Lenders: Sharing relevant data to facilitate loan applications and processing.

Service Providers: Third-party partners who assist in delivering our services.

Your Choices

Consent: You can withdraw your consent to use your information at any time.

Access and Correction: You can access, update, and correct your personal information.

Marketing: You can opt-out of receiving marketing communications.

Deletion: You can request the deletion of your data, subject to legal obligations.


We implement appropriate security measures to protect your data. However, please note that no method of online transmission or storage is entirely secure.

Cookie Policy:

Welcome to Australian Property Group' Cookie Policy. Our website uses cookies to enhance your browsing experience, personalize content, and analyze user behavior to improve our services. By using our website, you consent to the use of cookies as described in our Cookie Policy. You can manage your cookie preferences and learn more about our practices.

Terms and Conditions:

Thank you for choosing Australian Property Group. Our Terms and Conditions outline the terms of use for our website and services. By accessing and using our platform, you agree to adhere to these terms, including intellectual property rights, disclaimers, and limitations of liability. Please review our Terms and Conditions carefully before engaging with us.


At Australian Property Group, we strive to provide accurate and up-to-date information. However, our Disclaimer emphasizes that the content on our website is for general informational purposes only. It is not professional advice. We recommend seeking expert guidance for your individual circumstances before making any financial decisions based on the information provided here.

Refund and Return Policy:

Our commitment to your satisfaction is central to Australian Property Group. Our Refund and Return Policy details the terms for refunds or returns, if applicable. We aim to ensure that you are pleased with our products and services. Please review this policy before engaging in any transactions with us.

Anti-Spam Policy:

Respecting your privacy is vital to Australian Property Group. Our Anti-Spam Policy assures you that we only send marketing communications to individuals who have given explicit consent. You can opt-out of these communications at any time by following the instructions provided in our emails.

Accessibility Policy:

At Australian Property Group, we believe in inclusivity. Our Accessibility Policy underscores our commitment to ensuring that our website is accessible to all users, including those with disabilities. We're working diligently to improve accessibility and welcome your feedback on any challenges you encounter.

Data Protection and Security Policy:

Your data's security matters to us. Our Data Protection and Security Policy outlines our stringent measures to protect your personal information. We adhere to strict protocols to prevent unauthorized access, use, or disclosure. Our practices are designed to ensure your data's safety.

Compliance with Regulatory Bodies:

As a reputable mortgage broker, Australian Property Group is proud to operate within the regulatory framework set by [specific regulatory body]. Our Compliance Policy emphasizes our commitment to adhering to these regulations and industry standards. For verification of our compliance status, please refer to [relevant verification details].

Complaints Handling Policy:

We value your feedback. Our Complaints Handling Policy outlines the process for raising and addressing complaints about our services or website. Your input is important to us, and we are dedicated to addressing any concerns fairly and promptly.

Legal Jurisdiction:

Your use of our website is subject to our Legal Jurisdiction. By accessing and using our platform, you agree that any legal proceedings will be conducted under the jurisdiction specified here.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at[email protected] or (+61) 0412 109 969.

This Privacy Policy is effective as of the date stated above and applies to all data collected by Australian Property Group.

Australian Property Group Business Details

Australian Property Group

55-57 Parkview Road, Alphington VIC 3078

Phone: (+61) 0412 109 969

Email: [email protected]

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